Status Disclosure

STATUS DISCLOSURE

Frequently Asked Questions

Who We Are – Grosvenor Garage Motor Vehicle Sales Ltd – Company No: 8267050

What we do?

We are authorised and regulated by the FCA Authority for credit brokerage.  Our FCA number is …711090  As a customer of Grosvenor   Garage Motor Vehicle Sales Ltd  we can introduce you to one of our finance partners.  To enable us to do this we may have introduced you to one or more of our lenders.

By signing this document, you confirm that you have authorised us to pass your details on and that they may have conducted a search of your record held with one or more credit reference agencies.  Credit checks may appear on your credit file lodged by organisations with whom you have not dealt with directly.  Please thoroughly check your finance agreement to make sure it is what has been agreed.  Rates will either be fixed by the lender or based on your credit score.

Do I need to pay for your help?

No, we take no payment from you for this.  A lender or credit broker, however, may pay us a commission for introducing them to you, but this will not affect the amount you pay.

Can you give me independent financial advice?

No, we can’t.  We are not independent financial advisors and so are unable to give you any independent financial advice.

If I wish to complain about your service, what can I do? 

If you wish to make a complaint, please contact us at Grosvenor Garage Motor Vehicle Sales Ltd detailing the full aspect of your complaint.

If you remain dissatisfied with our response about the service, we have provided you have the right to refer the matter to the Financial Ombudsman Service, Exchange Tower, London, E14 9SR, telephone 0300 123 9123.

I confirm I have read the above information.

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